Position: Facility Maintenance 

Job Status: Non-Exempt / Full or Part time                              

Reports to: General Manager

Supervisory Responsibilities: No               

Facility Maintenance, you will play a crucial role in ensuring the smooth operation and maintenance of all mechanical, electrical, and structural systems within our facility. Your expertise will help create a safe and comfortable environment for our pets and staff, contributing to an exceptional guest experience.

Duties and Responsibilities

• Maintenance and Repairs: Perform routine inspections, maintenance, and repairs on HVAC, plumbing, electrical, and mechanical systems or KI suppliers to ensure they are in optimal working condition.
• Emergency Response: Respond promptly to emergency situations, such as power outages, plumbing leaks, and equipment failures, and take necessary actions to mitigate the impact on guests and staff.
• Equipment Monitoring: Monitor and maintain facility equipment, including to ensure its reliability and safety.
• Energy Efficiency: Implement energy-saving measures and eco-friendly practices to reduce utility costs and minimize the facilities environmental footprint.
• Project Management: As requested by General Manager
• Record Keeping: Maintain accurate records of maintenance activities, equipment inspections, and work orders to track maintenance history and plan for future maintenance needs.
• Safety Compliance: Ensure compliance with all safety standards and regulations, conducting regular safety inspections and addressing any identified hazards promptly.
• Training and Support: Provide training and guidance to staff on safety procedures and equipment operation to promote a safe working environment.
• Vendor Relations: Coordinate with external contractors, suppliers, and vendors for specialized maintenance and repair services when necessary.
• Budget Management: Assist in budget planning by providing input on maintenance and repair needs and controlling expenses within budgetary constraints.
• Routinely mow KENL INN properties including the front, sides, agility field, and hiking trail
• Routinely trim grasses and plants to acceptable height
• Control noxious weeds with the use of chemicals
• Remove snow in parking lots using a tractor
• Routine facility inspections and reporting

Requirements and Qualifications

• Technical certifications or vocational training in relevant fields are preferred.
• Proven experience in facility maintenance, or a related role.
• Knowledge of HVAC, electrical, plumbing, and mechanical systems.
• Familiarity with building codes, safety regulations, and energy-efficient practices.
• Excellent problem-solving skills and the ability to work under pressure in emergency situations.
• Strong attention to detail and organizational skills.
• Good communication skills for interacting with guests, staff, manager and external partners.
• Physically fit to perform manual labor and lift heavy objects.
• Availability to work flexible hours, including evenings, Saturday, and holidays, as needed.
• Knowledge of maintenance management systems is a plus.
• Ability to maintain confidentiality of customer and company information
• Ability to learn KENL INN’s Code of Ethics, Pet Care Code of Ethics, KENL INN policies, law, and ability to implement principals and regulations within job duties and interactions
• Valid driver's license required

Pay - $20.00+ an hour, depending on experience

Work Schedule - Days need to be flexible based on customers and team’s needs

Availability – Immediate or after 2-week notice

References Needed - Yes

Kenl-Inn Bather/Brusher’s primary duties are to properly prepare, bathe and finish pets by using humane practices and minimizing pet stress. Additionally, the Bather/Brusher is responsible for the maintenance and cleaning of the groom shop. Pet Care Counselors may be cross-trained in bather/brusher procedures for the groom shop. The Bather/Brusher works under the supervision of the Pet Care Coordinator, Senior Groomer &/or Groom Shop Manager and reports to the Pet Care Manager.

Primary Duties

1. Perform bath functions as requested by client and described on the groom card
   • a. Nail trim
   • b. Tooth brushing
   • c. Brush-out
   • d. Bath
2. Prepare dogs for bathing in accordance to procedures
   • a. Brush out dog with proper tools
   • b. Trim nails
   • c. Clean ears
3. Bathe dogs as described in procedures
4. Dry dogs completely
   • a. When time permits hand dry dogs completely
   • b. Cage dryer is to be used for bath dogs, intermediate drying of groom dogs, and for dogs that are overstressed by the hand dryer
   • c. All groom dogs must be completely dry and finished drying by hand
5. Finish dogs as described in procedures
   • a. All dogs should be finish brushed and combed.
   • b. Bath dogs should have cologne and bandana applied unless client requests otherwise.
6. Keep bathing stations stocked with supplies, tools cleaned and ready for use.
7. Keep groom shop clean
   • a. During the work day keep the room safe by wiping up water spills and pet accidents as soon as possible
   • b. At the end of each workday all hair should be swept/mopped from the floor and cleaned from tubs/shower
   • c. Holding cages should be ready for next day’s arrivals
8. Update pet status on white board and point of sale system. Advise receptionist when dogs that are to be “called when ready” are finished.
9. Walk dogs that are kept in groom shop in accordance to procedures and note time of walk on white board or groom card
10. Follow safety procedures for pets and staff at all times. Ask for assistance when a pet is stressed, very difficult to manage or showing any signs of injury.
    Minimum Experience, Skills, Certification or Academic Background Required
11. High school graduate or GED preferred
12. Good oral communication skills
13. Previous work experience demonstrating dependability
14. Previous experience providing animal care (personal or job related)
15. Self-motivated, independent worker
16. Proven ability to follow instructions and learn new things
17. Ability to work in a team environment
18. Demonstrated flexibility and proven coping skills

Minimum Experience, Skills, Certification or Academic Background Required

1. High school graduate or GED preferred
2. Good oral communication skills
3. Previous work experience demonstrating dependability
4. Previous experience providing animal care (personal or job related)
5. Self-motivated, independent worker
6. Proven ability to follow instructions and learn new things
7. Ability to work in a team environment
8. Demonstrated flexibility and proven coping skills

Position(s):  Pet Care Attendant - Full Time AM Shift and PM Shift

Pay:  $15.00, plus Departmental Tips

Kenl-Inn Pet Care Attendant attends and cares for pets such as dogs, cats, birds, and other pets in the KENL INN facility.  Cleans and maintains pet areas and KENL INN property. Directly reports to Kennel Supervisor or Manager, or their designee, for proper direction, interpretation, and evaluation.  Maintains and guarantees KENL INN, INC. quality and safety standards.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Feed and provide water to pets according to schedule and instructions
• Cleans and disinfects pet areas
• Monitors pets for signs of illness and cares for them according to instructions.
• Documents according to instructions i.e. Admissions assessment, diet, medications, food intake, eliminations, etc.
• Transfers pets between quarters and adjusts controls to regulate temperature and humidity of pets’ quarters.
• Maintains pet enclosures, fenced yards, hiking equipment, and other KENL INN property as assigned
• Plays and hikes with pets and summarizes activity on forms provided for pet owner.
• Attends Company sponsored training events targeted for continuing personal and professional growth and development.
• Observes safety and security procedures and reports unsafe conditions
• Operates equipment as per operation guidelines and uses materials properly.
• Reports to Supervisor about any failure to adhere to state, federal, or county regulations, and/or KENL INN, INC. work standards.
• Reports to Supervisor any deviation from scheduling or quality of service that may become a potential liability or complaints.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES

• Applicant must be accountable, responsible, dependable and flexible to work at Kenl Inn. 
• Ability to communicate effectively and professionally both orally and in writing
• Ability to maintain positive working relationships with all employees and departments
• Ability to properly handle, exercise, and control a variety of pets.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees.
• Ability to apply common sense and understanding to conduct detailed (but uninvolved) written or oral instructions.
• Skilled at possessing professionalism, courtesy and tact
• Ability to add, subtract, multiply, and divide. 
• Ability to solve problems involving a few concrete variables in standardized situations.
• Skilled at working with a diverse group of customers and co-workers
• Strong organizational skills and the ability to multi-task.
• Must be able to work independently, under pressure meeting client demands and company timelines.
• Ability to maintain confidentiality of customer and company information, including personnel matters
• Knowledge of KENL INN Code of Ethics, Pet Care Code of Ethics, KENL INN policy.
• Ability to establish and maintain effective working relationships with coworkers, customers, and other management
• Must be able to communicate and handle conflict in a professional manner
• Ability to accept feedback and contribute to building a positive team spirit
• Ability to wear personal protective equipment and uniforms as required to maintain safe working conditions

DESIRABLE TRAINING AND EXPERIENCE

• Prior experience working with companion animals and basic knowledge of pet behavior & characteristics are desired

MINIMUM QUALIFICATIONS

• Graduation from a senior high school or equivalent
• Must 19 years of age
• Ability to work inside the United States

NECESSARY SPECIAL REQUIREMENTS

• Ability to work all shifts, including the 6 am to 2 pm, 2 pm - 10 pm shift, holidays and weekends when required
• We have positions open for all shifts - Flexibility is a must, no set schedule
• Call to discuss ALL options - apply online then call
• Transportation to and from work
• Team Player

Benefits:

• Full benefits if required and or needed
• Schedule: 8-hour shifts
• Must be available to work morning, evenings, weekends, and holidays.  Somewhat flexible on scheduling based on needs of new associates and company.

Supplemental pay types:

• Team pool of tips is not included in the hourly rate listed above
• Work Location: One location